What follows is a sampling of complaints, questions and comments we have received in emails , phone calls or letters.  We get emails and calls praising our guns and please understand that I appreciate the praise but I won't post them here. This page answers complaints.

       Questions By you ,    

                                      Answers by The President                                   updated     11/5/10

Question:   I read that you are not going to sell direct after the first, why?

Answer:     Two reasons, Our Military orders have increased and we decided that we should do what we do best  (build guns), and let Dealers and Distributors do what they do best. (Sell them)

Question:   I waited 3 months to get my milled rifle and the Butt had a crack in it when I got it. 

Answer  :   We have always used the original wood for our wood furniture. Sometimes a small crack will get missed and will grow later after oil bake off and refinishing. We will, of course, replace your stock.

Question:   I sent in my recall rifle and it was returned repaired, why is the serial number still on the list. It is very confusing, do I send it back again?

Answer  :   No, we need to update the recall list quicker, and we will, thanks for bringing it to our attention.

If you care to share your questions, comments or complaints, please email me at lancasterc@qwest.net . We will  answer as many as possible with facts regardless of what light it puts us in. We will post new entries every few weeks as time allows. I will not post any comments or complaints from a person or persons that  refuse to Identify themselves or their information source. Also if you wish to have your email posted as is, we need your permission to do so.

 Thanks      

 Chet Durda